Within six months of having this machine we have had continual problems with it. Half the time it doesn't complete the grinding and brewing function. A call to customer service takes forever to get them to pick up the phone. We wish we would have bought it at Williams-Sonoma so we could get help and have a replacement machine. Now we are returning ours for repair which takes 6-8 weeks and will have no machine. When it works, it's great! When it doesn't, it sucks!
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