We've had our machine for a little over a year when it began to go kaput. It began to display an "Error 8" message and has refused to respond or make coffee. We have to plug it out the wall for about 15 minutes and when we plug it back in, it can make at least two cups of coffee before the "Error 8" takes over again and shuts it down. When we first purchased this machine, it was the answer to all our prayers! It makes excellent coffee and everyone in our office loved it! However, you can only get one solid year out of it. I think it's too expensive to only be able to last one year. The machine is wonderful when it works, but for the price, it really doesn't last very long.
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